Residential Mortgages

Brochures

Here you can find a range of brochures, designed to help you and your clients gain a better understanding of the more complicated intricacies of the home loan process.

ProductDescription
Home Loans Made Easy A booklet for customers that outlines all our loans
Reduced Equity Fee ING DIRECT Reduced Equity Fee brochure with supporting Product Feature Assessment tool
Orange Advantage Flyer A one page flyer outlining the key features of our 100% interest offset product, Orange Advantage
Construction Loans Made Easy Brochure outlining details of the
ING DIRECT construction loan
Guide to the Serviceability Calculator A detailed guide to assist with correctly completing the ING DIRECT Serviceability Calculator
Pre Settlement Fees and Charges Lists our fees pre settlement fees and charges
Post Settlement Fees and Charges Lists our fees post settlement fees and charges
In what order do I submit new applications? Submitting applications for NSW, VIC and TAS.
In what order do I submit new applications? Submitting applications for QLD, WA and SA.
ING DIRECT Terms and Conditions

T&C's Insert March 2012
ING DIRECT Home Loan Terms and Conditions brochure

Amendments to the Home Loans Terms and Conditions booklet effective March 2012
Credit Guide A booklet providing your customers with important information they should know before taking out an ING DIRECT home loan
ING DIRECT Customer ID Procedures for Brokers Explains your obligations under the AML/CTF Act
NCCP Responsible Lending Update December 2010 An update on the ING DIRECT responsible lending obligations in 2011
NCCP Update A summary of NCCP changes for ING DIRECT accredited brokers
AML/CTF Broker Update February 2012 Broker AML/CTF newsletter

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