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Fee Waiver promotions extended

Please note the current fee waiver promotions for Fixed Rate Application, SmartPack and Orange Advantage annual fees will be extended until 30 June 2014. Loan applications must be unconditionally approved by 30 June 2014 for fee waivers to apply. Below is a summary of the current fee waiver promotions:

  • Fixed Rate Application & SmartPack fees ($499) waived
  • Orange Advantage annual fee ($199) waived for first year

Important points to note for the above promotions:

  • Applicable for new applications with new to ING DIRECT security property
  • Fixed rate lock-in is available for a flat fee of $749 per fixed rate application
  • Standard pre and post settlement fees and charges apply, including Fixed Rate Lock In fees (where applicable)

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Process Turnaround Times

Full details
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On the Couch with Mark Woolnough

ING DIRECT's Head of Third Party Distribution Mark Woolnough sat down with Jess De Araugo of Connective to talk about ING DIRECT's service proposition, the importance of customer advocacy, NPS and how we support our third party partners.